We are a UAE-based 3D fabrication company specialising in the design, manufacture, and installation of custom sculptures and structural installations. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us through our website, enquiry forms, or any direct communication.
When you contact us, submit an enquiry, or book a consultation through our website, we may collect personal information including your full name, email address, phone number, location or project address, and details about your project or requirements. We may also collect non-personal browsing data such as pages visited, time spent on site, and device information through standard analytics tools.
We collect only the information necessary to respond to your enquiry, deliver our services, and improve your experience with us. We do not collect sensitive personal data and we do not purchase or use third-party data lists.
Your information is used to respond to your enquiry and schedule your free consultation, to prepare design proposals and project documentation relevant to your brief, to communicate project updates, timelines, and delivery information, and to send occasional service-related communications if you have opted in. We do not use your personal information for unsolicited marketing and we do not share, sell, or rent your data to any third party for commercial purposes.
Your personal information is stored securely and accessed only by authorised members of our team who require it to deliver your project. We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. While no digital system is entirely without risk, we are committed to maintaining appropriate security standards at all times.
Our website may use third-party tools such as analytics platforms or contact form services. These tools may collect anonymised usage data in accordance with their own privacy policies. We do not authorise any third party to use your personal data for their own purposes.
You have the right to request access to the personal information we hold about you, to request correction of any inaccurate information, to request deletion of your data where it is no longer required, and to withdraw consent for any communication at any time. To exercise any of these rights, please contact us directly using the details on our website.
Our website may use cookies to improve browsing experience and analyse site traffic. You may choose to disable cookies through your browser settings. Disabling cookies will not affect your ability to contact us or submit an enquiry.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised date. Continued use of our website following any update constitutes acceptance of the revised policy.
For any privacy-related questions or requests, please contact us through the enquiry form on our website or via our listed contact details.
